FAQ

Go to ‘Fast11’ > ‘My Account’ > ‘Withdraw’.

You can only withdraw an amount less than or equal to your withdrawal balance. Before Withdrawal please complete KYC.

We ensure that withdrawal mode is instant in Fast11, However the duration it takes for the withdrawal request to be processed and get credited to your Bank A/c depends on the mode of transaction. We have two modes for processing withdrawals. Visit Withdraw Cash page for more details.

The prize money reflects within 4 hours of the match being concluded.

The prize money will be equally distributed between tied contestants.

For example, if there’s a tie between two players in a contest of prize money 5,000, the tied players will get ₹2,500 each.

The name of your team is your unique identity on Fast11 and hence cannot be changed. This helps us assess your performances.

No, you have to be 18 or above to play Fast11.

We refund your money within 24 hours when a contest is cancelled. This happens only if the match is called off or the contest does not gather the required number of contestants.

A match can be called off without a ball bowled or sometimes even after the start of play due to rain, dangerous pitch, among other reasons.

Depending on your points and ranking of a contest, your winnings will be credited automatically to your Fast11 account.

Based on the scorecard, our team will verify and update the points and rankings within a few minutes after the match. Please note that this process may take long to ensure accuracy.

Your prize money remains safe in your Fast11 wallet.

No, player can join the contest till the match starts.

No, you cannot leave a contest after joining.

Private Contest

  • Select the match for which you want to host a private contest.
  • Now click on ‘Create contest’ button to reach the private contest creation page.
  • By default, values for setting the private contest is already provided, you may modify them based on your requirement.
  • Click on the “Choose Winning Breakup”.
  • Click on the “Create Contest” button and your private contest is ready.
  • Share the unique link with your friends to invite them on your private contest.
  • You can also join the private contest hosted by yourself by clicking on ‘Enter ContestCode’ button.
  • Once the private contest is created successfully, you will be redirected to the invite page.
  • On this page, you can see the option to share the invite code through different mediums such as Whatsapp, SMS or any other sharable medium (using ‘more’ option).
  • You can share the unique link for your private contest on any of the mediums.
  • You friends can click the shared link and join your private contest anytime before the start of the match.
  • If you have received an invite for a private contest, you can simply join it by clicking on the unique link in the invite message.
  • If you have received an invite code, you can copy it and paste in the ‘Enter Contest Code’.
  • You will see the details of the match and the private contest that you have been invite for, you can join by clicking on the ‘Join’ button.
  • After joining, you can share the invite code with more of your friends.
  • You can join a private contest only before the start of the match.
  • So the match for which you are entering the invite code may already have been started.
  • All the game rules for the private contest are the same as that of the regular contest.